There are some standard checks that we recommend that resolve the majority of issues that are seen with site usage:
Firstly, ensure that the web browser version that you are using is up to date.
If you are in an educational establishment it is possible that you are affected by your network firewall settings. Please refer to this information regarding firewall information for Glogster, and pass to your Network Administrator as required.
Some issues can be resolved by clearing your browser history/cookies/cache, checking that the browser version is up to date or trying a different browser to establish if that is the cause of the issue.
If these steps do not resolve the problem please contact us through the 'Support' tab on the right of your account dashboard, or email us firstname.lastname@example.org, with details of the issue.
Glogster technical requirements are also available for download as a PDF